b8bat Privacy Policy
Your personal information is completely safe with us — learn in detail how b8bat collects, uses, and protects your data.
1 Introduction and Scope
b8bat is a trusted platform providing online betting and casino services in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") applies to the b8bat website, mobile platform, and all associated services.
This Policy explains what types of information b8bat collects, the purposes for which it is used, how long it is retained, and what rights you have over your information. By using b8bat's services, you will be considered to have given your consent to this Privacy Policy. If you have any questions or objections, please contact us directly.
2 What Information We Collect
Registration Information
When you open an account with b8bat, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- National ID or passport number (for age verification)
Transaction Information
During your financial transactions, we collect:
- Deposit and withdrawal amounts
- Payment method (bKash, Nagad, Rocket, or bank transfer)
- Mobile banking number or bank account details
- Transaction date and time
- Transaction reference number
Technical Information
Our platform automatically collects:
- IP address and device information
- Browser type and version
- Cookie and session information
- Page visit and activity logs
- Connection time and duration
Gaming Activity Information
Information related to your play history, such as:
- Bet placement history and amounts
- Win and loss records
- Bonus usage details
- Preferred game categories
- Session duration and frequency
3 Purpose of Information Use
b8bat uses your collected information only for the following legitimate purposes:
Account Management
Your information is used to create, verify, and manage your b8bat account. This is essential for confirming age verification (21+) and maintaining account security.
Transaction Processing
Your information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer, and to ensure transaction security.
Fraud Prevention
Technical and behavioral data is analyzed to detect and prevent unauthorized access, money laundering, and fraudulent activity.
Customer Support
Your information is used to resolve your complaints and questions through 24/7 Bengali live chat support and to improve service quality.
Service Improvement
User activity data is reviewed for analytical purposes to improve the usability of our platform, game selection, and payment experience.
Communication and Notifications
Your information is used to send important account notifications, transaction confirmations, promotional offers, and responsible gaming information.
4 Cookies and Tracking Technologies
What are cookies and why are they used?
Cookies are small text files that our website stores on your device. b8bat uses the following types of cookies:
- Essential cookies: Required for login sessions, security verification, and core platform functionality.
- Preference cookies: For remembering your preferred games, language, and interface settings.
- Analytics cookies: For understanding site traffic and user behavior, which helps us improve our services.
- Security cookies: For detecting fraudulent activity and keeping your account secure.
Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some b8bat services to not work properly. Continuing to use our platform will be considered as your consent to the use of cookies.
5 Information Disclosure and Sharing
b8bat never sells your personal information to third parties for commercial purposes. Information may be disclosed only in the following limited circumstances:
Service Provider Partners
With trusted third parties who provide payment processing, technology infrastructure, and customer support services, and who operate under strict confidentiality agreements.
Legal Obligations
b8bat may be required to provide relevant information in response to lawful orders from courts or government authorities under applicable laws in Bangladesh.
Fraud Investigations
In cases of fraudulent activity, money laundering, or security breaches, necessary information may be shared with relevant authorities or investigative agencies.
Your Consent
Outside of the circumstances mentioned above, b8bat will obtain your explicit consent before disclosing your information.
6 Data Security Measures
b8bat uses industry-standard security technologies and processes to keep your personal and financial information secure. The key components of our security framework are described below.
SSL Encryption
256-bit SSL/TLS encryption is used for all data transmission, protecting your information from interception during transit.
Firewall and IDS
Advanced firewalls and an Intrusion Detection System (IDS) monitor our server infrastructure at all times.
Two-Factor Authentication
Two-factor authentication (2FA) is available to activate for suspicious logins or transactions.
Security Breach Response
In the event of a data security breach, b8bat will take prompt steps to identify, contain, and remediate the issue. If the breach affects your personal information, b8bat will notify you by email in a timely manner and provide guidance to help minimize any harm.
7 Data Retention Period
b8bat retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Account information: Full information is retained while the account is active. After account closure, certain information may be retained for a specified period as required by law.
- Transaction information: Financial transaction records are retained for the long term for audit and legal compliance purposes.
- Technical logs: Generally deleted automatically within 90 days, with exceptions for ongoing investigations.
- Communication records: Customer service communication history is retained for a specified period for dispute resolution purposes.
Once the retention period ends or the purpose is fulfilled, b8bat securely deletes or anonymizes your information.
8 Your Rights and Controls
b8bat believes you should have full control over your own information. Your rights regarding your information are described below:
Right to Access
You may request a copy of the information b8bat holds about you at any time. We will respond to your request within 30 business days.
Right to Correction
If any information stored in your account is incorrect or incomplete, you may request that it be corrected.
Right to Deletion
In certain circumstances, you may request the deletion of your information. However, some information may need to be retained to fulfill legal obligations.
Right to Opt Out of Marketing Communications
You may opt out of promotional emails or notifications at any time. An unsubscribe option is provided in every marketing message.
How to Submit a Request
To exercise any of the rights mentioned above, you may contact us via our 24/7 live chat or email us at: [email protected]. Some information may be requested to verify your identity.
9 Protection of Minors
b8bat's services are for individuals aged 21 and above only. We do not knowingly collect information from minors or provide services to them.
A national ID or passport number is required at registration for age verification. If a user is found to be under 21, their account will be closed immediately and any collected information will be securely deleted.
If you believe a minor has registered with b8bat, please inform us immediately.
10 Policy Changes and Updates
b8bat reserves the right to review and update this Privacy Policy from time to time. If there are any significant changes to the Policy, we will:
- Update the "Last Updated" date at the top of this page;
- Notify registered users of the changes by email;
- Attempt to draw your attention when you access the b8bat platform.
Continuing to use b8bat after a policy change will be considered as your consent to the new policy. If you do not consent, you may request that your account be closed.
11 Contact and Complaints
If you have any questions, comments, or complaints about this Privacy Policy, please contact us in the following ways:
Live Chat
Get instant support through 24/7 Bengali live chat. Our support team is always here for you.
For privacy-related requests or complaints, email us at: [email protected]
We take all privacy-related requests seriously and will do our best to respond as quickly as possible.
Want to learn more?
Learn about our Terms and Conditions and Responsible Gaming policy as well.